Choosing a pool company on the islands
Pool service is an unusually easy trade to do badly, because most of the work happens while nobody is watching. A pool that looks clear on Saturday tells you very little about whether it was tested on Tuesday. So it is worth knowing what to ask.
Ask what gets tested, and whether you see the numbers. Chlorine and pH are the easy two. The ones that decide what your pool costs you over ten years are calcium hardness, total alkalinity and stabilizer, and they are the ones most often skipped. You should be able to see what your water is actually doing rather than getting a card that says the pool was serviced.
Ask whether the equipment gets looked at. A service visit that never glances at the filter pressure gauge is missing the earliest warning your pool gives you. Rising pressure means falling flow, and falling flow is what turns into a heater fault, a struggling salt cell and a pump working harder than it should.
Ask what happens when something breaks while you are away. Most homes out here are not occupied year-round, and equipment does not wait for anyone's calendar. Agree in advance who can authorize what, because a failed pump in July with nobody able to make a decision becomes a green-to-clean recovery within days.
Ask about salt pools specifically. If anyone tells you a saltwater pool looks after itself, they have told you something useful about them. Salt systems generate chlorine and push pH upward continuously, so they need acid on a schedule and a cell that will eventually need replacing.
Where to start
If you know what you need, tell us and we will price it. If something is wrong and you are not sure what, describe it - a level that keeps dropping, water that will not stay clear, a noise from the pad that is new - and we will tell you what it is likely to be and what it should cost before anyone comes out.